Get Help. Golden Friends.

Having spent a lifetime in the service of others it’s only right that those over 60 working in or retired from the hospitality industry receive our support as they navigate the challenges that getting older sometimes brings.

Our Golden Friends scheme provides an opportunity for eligible employees and retirees to stay connected and keep up-to-date with what’s happening around the charity and around the wider industry too. The scheme also offers access to a range of support services in times of need, including ‘in the moment’ wellbeing support via our dedicated GF helpline and financial hardship grants* and telephone befriending support for anyone requiring a regular chat on the telephone with one of our dedicated volunteers.

*eligibility criteria applies

Benefits of the scheme

  • A quarterly newsletter – to keep our Golden Friends up to date with what’s happening around the charity and the wider industry too. Each edition is packed with helpful advice and information, wellness ideas, recipes, competitions and so much more. Click here to download the latest edition
  • A personalised birthday card for each Golden Friends and their spouse/partner’s birthdays too, together with a little sweet treat (subject to sponsorship)
  • A Christmas card from all the team, sent with a little festive treat
  • Regular confidential telephone calls for anyone who wishes to be matched with one of our dedicated volunteer telephone befrienders, to help build telephone friendship and ward off loneliness and isolation

Become a member

Our Golden Friends scheme is free to join, and open to anyone – currently working or already retired - who has work in the hospitality sector for 5 years or more and who has reached the age of 60. Membership is also open to younger applicants who have completed 5 years in the hospitality sector but can no longer work due to long term health issues.
Click here to access the Golden Friends application form or request a copy in the post via